FAQ

Ordering

How do I place an order online?

Ordering is easy and convenient! Simply select your favorite items, add them to your shopping cart and click “check out” for your order total. Once you have entered your shipping address, the shipping total will appear to the right of the “payment options” screen.

What are my payment options?

Orders can be placed online using PAYPAL which includes, Visa, MasterCard, American Express, Discover Card, or directly from your bank account or Paypal account.

Do you have a minimum-order requirement?

Religious Gifts Ideas has no minimum-order requirement for most of our items. There are some exceptions, please check the product information pages.

Will I get an email confirmation after I place my order?

Yes, you will immediately receive an email confirmation of your order.

How do I make changes or cancel my order?

You may make changes or cancel your order as long as the order has not been processed. We strongly suggest that you contact us at Customer Service@religious-gifts-ideas.com as soon as possible with changes or cancellations so we can accommodate your request without any additional charges.

Return Guarantee and Exchanges

What is your return and exchange policy?

We pride ourselves on carrying high-quality items, and we hope that you will be pleased with your order. When you receive your order, please inspect it carefully to verify that all items meet your expectations. If, for some reason, you are not satisfied with your purchase, please contact us at Customer Service@religious-gifts-ideas.com as soon as possible for a return authorization. Merchandise must be returned within 15 days from the shipping date. We do not accept returns COD. Please follow these easy steps.

Step 1 -

Enter the RAN (Return Authorization Number) in the appropriate space provided on the return label which is part of the packing slip you received with your shipment.

Step 2 -

Affix the Return Label to the original shipping box. Make sure items are in their original packaging, and are appropriately secured within the shipping box. We cannot accept items for return or exchange that are not in resalable condition.

PLEASE TAKE NOTE: The customer is responsible for shipping. We do not refund shipping charges. No credit is given for lost return packages and non-returnable items returned to us will not be shipped back to the sender nor credited to their account. We do strongly recommend that you use a shipper with a traceable shipping method as we cannot be responsible for damaged or lost return packages.

How long before I receive my refund?

After we receive your package and inspect the items, you will receive an email confirming credit total. Credit will be issued in 3 to 5 business days. Please allow adequate time for your banking institution to process the credit.

Can I return personal items?

To maintain products reliability and suitability, we will not accept returns of Holy Water or Holy Oil products.

Do you charge restocking fees?

Orders returned within 15 days of receipt will not be charged a restocking fee.

What if I received my order, but some items are damaged?

Please inspect all items carefully when you receive your order. If there is any damage, please contact us at Customer Service@religious-gifts-ideas.com as soon as possible, but no later than 7 days after the package was delivered. A customer-care specialist will help you file a claim with the shipping company.

Do you have a printed catalog?

Unfortunately, we do not offer a printed catalog. You can view our entire collection online.

What is your contact information for the press?

All press inquires should be emailed to the following address:

Religious Gifts@religious-gifts-ideas.com

I am a vendor. How do I submit my products for consideration?

In our search for unique products we welcome vendor enquiries. Please email us at

Religious Gifts@religious-gifts-ideas.com

Thank you,

The Religious-Gifts-Ideas.com Team